Biography

People Engineer and IBM’s Executive Leadership and Coaching Leader for IBM’s Enterprise Operations & Services, Jennifer Paylor is responsible for the coaching strategy, executive leadership development, culture transformation, and mentoring that serves IBM’s senior executives.

Jennifer leads the IBM Coaching Community of Practice, which has more than 5,000 team members worldwide. Jennifer has been invited as the keynote speaker for the annual CEB Executive Coaching & Leadership Conference, CEB Talent Management Conference, the US Navy Coaching Summit, and Jack and Jill of America to name a few.

Jennifer leverages her engineering background and human-centered approach to design science based leadership development solutions that address today’s business challenges. Jennifer is a certified executive business coach who provides executive coaching to internal and external senior executives and she served as an executive coach for the UNC Kenan-Flagler MBA Program.

Jennifer started her career at IBM in 1997 as a video game software developer for the IBM Personal Computing group. She spent ten years in IBM’s Retail Store Solution division as a manufacturing engineer in the IBM Global Supply Chain. Later, Jennifer moved to IBM’s Business Transformation Outsourcing unit as a consultant to support IBM’s external clients.

Jennifer built and led the Global Talent Development team in IBM Global Process Services Delivery before moving to IBM’s Corporate Headquarters to lead the IBM enterprise coaching strategy, executive leadership development programs, and more. Jennifer is the instructor for the NC 3rd COGIC Academy for Christian Leadership and Time Management course reaching 50 churches. Jennifer currently serves as the Vice Chair for the Upper Room COGIC Leadership Department.

She served as the Vice Chair for Recity Network, a nonprofit helping to rewrite the story for the thousands of disadvantaged youth in Durham, N.C., the Secretary/Treasurer for the International Coaching Federation (ICF) Raleigh Area Chapter, and Board President for the Institute of Behavioral Health in Raleigh, NC. Last but not least, Jennifer devotes time singing, writing, recording, and producing gospel music, developing Christian leaders in the local church, and helping widows in the community.

Humility is the New Normal

2020-06-09T13:00:00-04:00 2020-06-17T08:00:00-04:00 Tuesday, June 9th 13:00 EDT Length: 45 minutes

Jennifer Paylor

  • Executive Leadership & Coaching Leader for Enterprise Operations & Service at IBM
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During this time of crisis, leaders have to rise to the occasion and navigate uncertainty. This requires certain mindsets, behaviors, and capabilities that enable the leader to thrive in the face of adversity.  Humility is a key in this new normal. 

This session will explore the ins and outs of humility and leading through challenging times. Studies show that 70% of leaders in organizations fail at leading complexity and uncertainty, because they declare they have it all figured out from the beginning. 

On the other hand, leaders who demonstrate true humility understand the reality of complex change in digital economies and the hard work it takes to change culture and behavior. From day one, humility guides leaders to leverage the right mindsets and behaviors so they can get better at leading through challenging circumstances.

  1. To shift to a humility mindset and coaching approach to leadership that effectively drives complex transformation at scale
  2. Understand the power of humility when leading through a crisis
  3. Creating psychological safety and trust cultures in your organization using coaching

Humility Is The New Normal (Personal Mastery)

2020-09-24T09:00:00-04:00 2020-10-25T06:46:59-04:00 Thursday, September 24th 9:00 EDT Length: 90 minutes

Jennifer Paylor

  • Executive Leadership & Coaching Leader for Enterprise Operations & Service at IBM
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During this time of crisis, leaders have to rise to the occasion and navigate uncertainty. This requires certain mindsets, behaviors, and capabilities that enable the leader to thrive in the face of adversity. Humility is a key in this new normal. This session will explore the ins and outs of humility and leading through challenging times.

Studies show that 70% of leaders in organizations fail at leading complexity and uncertainty, because they declare they have it all figured out from the beginning.

On the other hand, leaders who demonstrate true humility understand the reality of complex change in digital economies and the hard work it takes to change culture and behavior. From day one, humility guides leaders to leverage the right mindsets and behaviors so they can get better at leading through challenging circumstances. The future of work in the new normal requires leadership and organizational capabilities that bring together humility with diverse skills, coaching, practices, methods, science, art, technology, and approaches that develop the right leadership behaviors and mindsets. These leadership behaviors are far more open, collaborative, and humane than machine-economy ways of leading. In this session, we will unpack the power of humility and explore techniques that actually work to drive cultural and leadership behavioral change that is compatible with healthy agile enterprises in digital economies!!

1. To shift to a humility mindset and coaching approach to leadership that effectively drives complex transformation at scale.

2. Understand the power of humility when leading through a crisis.

3. Receive practical tips and exercise to activate humility in your client's leadership.

The World Business & Executive Coach Summit 2020 - headphones

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